Privacy Policy — MANERU PICKLES

Welcome to MANERU PICKLES . We respect your privacy and are committed to protecting the personal information you provide when you visit our website, contact us, or place an order.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

1. Information We Collect

When you place an order, contact us, or use our website, we may collect information such as:

Full name
Mobile / WhatsApp number
Email address
Delivery and billing address
Pincode
Order and product information
Payment-related information required to process an order
Messages or information you voluntarily provide when contacting us

We only request information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

We may use your information to:

Process and confirm your orders
Arrange product delivery
Communicate with you about your order
Respond to customer enquiries
Handle returns, replacements, and refunds
Provide information about our products and services
Improve our website and customer experience
Maintain business and transaction records
Prevent fraudulent or unauthorized activity

For example, your phone number may be used to contact you about an order, while your delivery address is used to arrange shipment of your products.

3. WhatsApp & Phone Communication

If you contact MANERU PICKLES through WhatsApp or telephone, we may use the information you provide to respond to your enquiry or process your order.

You should avoid sending unnecessary sensitive personal information through WhatsApp, email, or other communication channels.

4. Payment Information

Payments may be processed through third-party payment providers or banking/payment platforms.

Where third-party payment services are used, payment information may be handled directly by those providers according to their own privacy policies and security practices.

MANERU PICKLES does not intentionally store complete debit-card, credit-card, UPI PIN, CVV, or banking passwords on its website.

5. Delivery Information

We may share the information necessary to fulfil an order with delivery or courier service providers.

For example, a courier company may receive:

Customer name
Phone number
Delivery address
Pincode
Order/shipping details

This information is shared only to the extent reasonably necessary to deliver your order.

6. Cookies & Website Data

Our website may use cookies or similar technologies to improve website functionality and user experience.

Cookies may help us:

Remember website preferences
Understand how visitors use the website
Improve website performance
Provide essential website functionality

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Information Security

We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.

8. Sharing of Information

We do not intend to sell or rent your personal information to third parties.

Information may be shared when reasonably necessary with:

Payment service providers
Courier and delivery partners
Website/service providers
Technical support providers
Government or regulatory authorities where legally required

We only intend to share information that is reasonably necessary for the relevant purpose.

9. Marketing Communications

If you voluntarily provide your contact information, we may use it to communicate with you regarding our products, offers, new products, or services where permitted by applicable law.

You may request that we stop sending promotional communications by contacting us.

Order-related or service-related communications may still be sent when necessary to fulfil your order or respond to your enquiry.

10. Third-Party Websites

Our website may contain links to third-party websites, payment platforms, social-media platforms, or other external services.

MANERU PICKLES is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

11. Children’s Privacy

Our website and services are intended for general consumers and are not knowingly directed toward children.

We do not knowingly collect personal information from children for the purpose of creating customer accounts or processing independent purchases.

If you believe that a child has provided personal information to us without appropriate consent, please contact us.

12. Data Retention

We may retain customer information for as long as reasonably necessary for:

Processing orders
Customer support
Returns and refunds
Accounting and business records
Legal or regulatory requirements
Resolving disputes

When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable legal requirements.

13. Your Privacy Choices

Depending on applicable law, you may contact us regarding your personal information and request information about how it is being used.

You may also contact us to:

Update inaccurate contact information
Request correction of information
Ask questions about our use of your information
Request removal of information where legally applicable
Opt out of promotional communications

Some information may need to be retained where required for legitimate business, legal, accounting, or regulatory purposes.

14. Changes to This Privacy Policy

MANERU PICKLES may update this Privacy Policy from time to time.

When changes are made, the updated version will be published on this page with a revised “Last Updated” date.

We encourage customers to periodically review this page.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us.

MANERU PICKLES

Phone / WhatsApp:
+91 7780569733

Email:
manerupickles24@gmail.com

Address:
H No. 4-83,
Nerella Village,
Thangallapalli Mandal,
Rajanna Sircilla District,
Telangana – 505405

Business Hours:
Monday – Saturday: 9:00 AM – 7:00 PM
Sunday: Closed